Consumer Complaint: Contacting Comerica Bank

Comerica Bank is committed to providing exceptional customer service. We welcome the opportunity to address any concerns you may have. We encourage you to contact us using one of the following options:

CREDIT REPORT DISPUTES
Comerica may report information regarding your credit accounts with us to consumer reporting agencies.  Comerica makes every effort to provide accurate information.  However, if you ever need to dispute the accuracy of the information we have reported to a consumer reporting agency, please send your request to the following address:

CONSUMER COMPLAINT NOTICE

Comerica Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Comerica Bank should contact the Texas Department of Banking.

Comerica Bank also engages in the money transmission and/or currency exchange business as an authorized delegate of American Express Travel Related Services Co., Inc. under Chapter 151 of the Texas Finance Code. After first contacting American Express Travel Related Services Co., Inc., a customer that still has an unresolved complaint regarding the company’s money transmission or currency exchange activity should direct the complaint to the Texas Department of Banking.

Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below: